My research focuses on how planners and the field of planning are adapting to new technology. Specifically, I examine how information communication technology can be used by planning agencies to create opportunities for community engagement and how planners can use new data and data sources to conduct long-range planning for resilience and equity. From a methodological perspective, I am interested in using content analysis to examine datasets (ie Twitter) and experimental approaches to understanding how different methods of engagement and communication lead to different human behaviors within the context of planning challenges. Recently, I have devoted time to understanding how transit agencies across the United States used Twitter to communicate with riders during the pandemic and how planning agencies used online platforms to engage with communities. While my work is focused on the field of planning and community engagement, my methodological and theoretical interests are interdisciplinary, and I look forward to collaborating with scholars whose work intersects with community engagement and communication technology.
